Privacy Policy

At GEWE-Trade we value your privacy and are committed to protecting and processing your personal information responsibly.

This privacy statement describes how GEWE-Trade collects, uses and shares your information. We may provide additional data privacy information by using a supplementary privacy notice.

This section describes the various types of information that we collect and how we use it.

Our website offer ways to communicate with you about us, our products, and services. The information that we collect on website is used to provide you with access to the website, to operate the website, to improve your experience, and to personalize the way that information is provided to you. When you visit our website, we collect information regarding your connection by using online tracking technology, such as cookies. Information that is collected with this technology may be necessary to operate the website or service, to improve performance, to help us understand how to determine the interests of our users.

For more information on the technologies that we use to collect website information, and setting your preferences, see Cookie Preferences.

We use the information that we collect to communicate with you about relevant products, services, and offerings. We also use this information to personalize your experience with our content and advertisements, and to develop internal marketing and business intelligence. To review or set your preferences regarding the information that we collect about you on our websites select Cookie Preferences in the website footer.

When you contact us to request for information, we collect your contact information, your request, and possible resolutions. We record the information for administrative purposes.

A contractual relationship is created when you order a product or service from us. We may collect any information that is reasonably necessary to prepare for, enter, and fulfill, the contractual agreement. The information collected in a contractual relationship may include the business contact information of the requester and the order details. Information that is required for shipment and payment, for the implementation of services.

We may share your personal information internally and externally with suppliers, advisors, or Business Partners for GEWE-Trade’s legitimate business purposes, and only on a need-to-know basis. This section describes how we share information and how we facilitate that sharing.

When sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared.

– our business with suppliers may include the collection, use, analysis, or other types of processing of personal information on our behalf.
– we may share personal information with professional advisors, including lawyers, auditors, and insurance companies to receive their services.
– we may share contractual relationship information with others, for instance, our Business Partners, financial institutions, shipping companies, postal, or government authorities, such as the customs authorities that are involved in fulfillment.

In certain circumstances, personal information may be subject to disclosure to government agencies in accordance with judicial proceedings, court orders, or legal processes. We may also share personal information to protect the rights of GEWE-Trade or others when GEWE-Trade believes that such rights may be affected, for example to prevent fraud.

To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit. We also require our Business Partners, suppliers, and third parties to implement appropriate safeguards, such as contract terms and access restrictions, to protect information from unauthorized access, use, and disclosure.

We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:

– audit and accounting purposes,
– statutory retention terms,
– the handling of disputes,
– and the establishment, exercise, or defense of legal claims in the countries where we do business.

We retain any contractual relationship information for administrative purposes, legal and regulatory retention requirements, defending GEWE-Trade rights, and to manage GEWE-Trade’s relationship with you.

When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records.

You have certain rights when it comes to the handling of your personal information. The Contact Us form in this page can be used to:

– request access to the personal information that we have on you, or have it updated. Depending on the applicable law, you may have additional rights concerning your personal information.
– ask questions related to this Privacy Statement and privacy practices.
– submit a complaint to GEWE-Trade if you are not satisfied with how GEWE-Trade is processing your personal information.

Your rights may be subject to limitations and exceptions resulting from applicable laws. For example, there may be situations where we cannot share certain information that you seek if disclosing this means disclosing information about others.

You may also have the right to complain to the competent supervisory authority. Information about additional rights and the right to complain to the competent supervisory authority can be found here.

This privacy statement is effective as of 02, May 2022